Questions? Text: 516-902-9551/sales@DimplesShop.com

Shipping & Return Policy

SHIPPING

Domestic:

Free US shipping on orders over $125
Less than $125 ships for $8

All domestic orders ship via USPS (1-6 business days)

Need something quicker? Call our store 516-792-3290.

International:

Please call our store 516-792-3290 for International shipping.

All international orders are shipped duty unpaid, meaning duties and taxes will be charged by the shipping provider upon delivery.

Please allow up to 48 hours for order processing.

RETURNS AND EXCHANGES

Personalized and Custom items are not eligible for return or exchange.

Non Personalized/Non Custom Items purchased at Dimples or DimplesBabyGifts.com are eligible for a full refund to the purchaser or Store Credit to the Gift Recipient when not used, with all tags and original packaging if returned within 7 days of receipt date (for in-store purchases) or 7 days of delivery (website or shipped orders) minus the shipping charge paid. Please include your receipt/gift receipt in your return package. Store credit is given for all items returned within 30 days.

Anything marked FINAL SALE will not be eligible for return. 

Refunds will be issued in the original form of payment within 5 business days from the date of your return package arrival (Please note that your banking institution may require additional days to process and post this transaction to your account).

Exchanges- For exchanges, please call the store 516-792-3290, to work out the exchange.